Privacy Policy

Last updated: 30 April 2026

Goodada Inspections respects your privacy and is committed to protecting the personal information of visitors, customers, suppliers, inspectors, contractors and other parties who interact with our website and services.

This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, request a quotation, book an inspection, use our services, or otherwise communicate with Goodada Inspections.

For the purpose of this Privacy Policy, “Goodada”, “Goodada Inspections”, “we”, “our” and “us” refers to Green Dragon International Sales & Marketing Ltd trading as Goodada Inspections.

1. Who we are

Goodada Inspections provides third-party quality control inspection, audit, supplier verification and related inspection services to customers in Ireland, Europe and internationally.

Data Controller:

Green Dragon International Sales & Marketing Ltd trading as Goodada Inspections
Unit 41, Rosemount Business Park
Ballycoolin
Blanchardstown
Dublin 11
Ireland

VAT Number: IE9843853M
Email: privacy@goodada.com
Website: https://inspection.goodada.com/

Goodada Inspections is the data controller for personal data collected through this website and in connection with our services, unless otherwise stated.

2. Personal data we collect

We may collect and process the following types of personal data:

Website visitor information

When you visit our website, we may collect limited technical information, including:

IP address
browser type and version
device type
operating system
pages visited
date and time of visit
referring website or search engine
cookie preferences
website usage information

Some of this information may be collected through cookies or similar technologies. Please see our Cookie Policy for more information.

Enquiry and contact information

When you contact us through our website, by email, telephone, WhatsApp, online form, live chat or another communication method, we may collect:

name
company name
job title
email address
telephone number
country/location
details of your enquiry
product or shipment information
inspection location
requested inspection date
supplier/factory details provided by you
any other information you choose to send to us

Customer and inspection booking information

Where you request a quotation, book an inspection, audit or related service, we may collect and process:

customer contact details
billing details
inspection instructions
product specifications
purchase order or shipment details
supplier/factory/warehouse details
inspection address
special inspection requirements
inspection reports
photographs and findings from inspections
communications relating to the inspection
payment and transaction records

Supplier, factory, warehouse and third-party information

As part of our inspection and verification services, customers may provide us with information relating to suppliers, factories, warehouses, exporters, manufacturers or other third parties. This may include:

business names
contact names
business addresses
telephone numbers
email addresses
factory or warehouse details
production or shipment information
audit or inspection-related findings

Inspector, contractor and service provider information

Where we work with inspectors, auditors, contractors or service providers, we may process:

name
contact details
location
professional experience
availability
inspection assignments
payment details
service records
communications and related documentation

Marketing information

If you subscribe to a newsletter, request updates, download a resource, or otherwise agree to receive marketing communications from us, we may collect:

name
email address
company name
areas of interest
communication preferences
newsletter engagement data, such as opens and clicks, where applicable

You can unsubscribe from marketing communications at any time.

3. How we collect personal data

We may collect personal data when:

you visit our website
you complete a contact form
you request a quotation
you book an inspection or audit
you email or call us
you contact us by WhatsApp, live chat or another messaging service
you subscribe to a newsletter or marketing communication
you provide supplier, factory or shipment information
you provide information during an inspection or audit process
you communicate with our staff, inspectors, auditors or contractors
you interact with third-party tools used on our website

We may also receive personal data from customers, suppliers, inspectors, auditors, freight forwarders, agents or other third parties where it is necessary for the provision of our services.

4. Why we use personal data

We use personal data for the following purposes:

to respond to enquiries
to provide quotations
to arrange and manage inspections, audits and supplier verification services
to communicate with customers, suppliers, factories, warehouses and inspectors
to prepare inspection instructions and reports
to manage customer accounts and service records
to process payments and issue invoices
to maintain business and accounting records
to improve our website and services
to monitor website performance and security
to provide live chat or customer support functions
to send marketing communications where permitted
to comply with legal, tax, accounting and regulatory obligations
to protect our business, customers, website and legal rights

5. Lawful basis for processing personal data

We only process personal data where we have a lawful basis to do so under applicable data protection law.

Depending on the circumstances, we may rely on one or more of the following lawful bases:

Contract

We process personal data where it is necessary to provide a quotation, arrange an inspection, manage a customer order, deliver services, issue reports, process payments, or take steps before entering into a contract.

Legal obligation

We process personal data where necessary to comply with legal, tax, accounting, regulatory or record-keeping obligations.

Legitimate interests

We process personal data where it is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms. This may include:

responding to business enquiries
managing customer relationships
organising inspections and audits
communicating with suppliers and inspectors
protecting the security of our website
maintaining business records
retaining inspection records for contractual, insurance, legal and quality-control purposes
improving our services
handling disputes or complaints

Consent

We rely on consent where required, including for certain marketing communications and non-essential cookies or tracking technologies.

You may withdraw consent at any time where processing is based on consent.

6. Inspection enquiries and customer records

When you request a quotation or book an inspection, we use the information provided to assess the service required, confirm inspector availability, calculate fees, prepare inspection instructions, arrange the inspection and issue a report.

The information we request may include:

inspection location
type of inspection required
product details
order quantity
special focus areas
requested inspection date
supplier or factory details
customer billing and contact details

This information is necessary to provide accurate pricing and to carry out the requested service.

7. Inspection reports and photographs

Inspection reports may include product photographs, packaging photographs, label information, factory or warehouse images, loading images, defect findings and other inspection-related evidence.

These reports are prepared for the customer who requested the service. They may also be used internally by Goodada for quality control, service review, complaint handling, training, legal protection, insurance purposes and record-keeping.

Goodada retains inspection reports on its inspection management system for long-term business, contractual, legal, insurance, quality-control and customer service purposes. Access to inspection reports is limited to authorised personnel and relevant service providers.

Goodada does not use confidential customer inspection reports for public marketing purposes without permission.

8. Marketing communications

We may send marketing communications to business contacts where permitted by law, including updates about inspection services, audits, quality control topics, supply chain risk and related Goodada services.

Where consent is required, we will ask for your consent before sending marketing communications.

You may unsubscribe or opt out of marketing emails at any time by using the unsubscribe link in the email or by contacting us directly at privacy@goodada.com.

We do not sell personal data to third parties for marketing purposes.

9. Cookies and website tracking

Our website uses cookies and similar technologies to operate the website, improve performance, analyse usage, support website functionality, provide live chat, show embedded content and, where applicable, measure marketing activity.

The website may use tools and services including, but not limited to:

Olark/live chat
Google Analytics
Pinterest tools or verification technologies
YouTube embedded videos
Stripe payment services
CRM tools
newsletter or email marketing tools
website security, hosting and performance tools

Some cookies are strictly necessary for the operation of the website. Other cookies, such as analytics, functionality, live chat, embedded content or marketing cookies, may require your consent before they are used.

More information is available in our Cookie Policy:
[Insert Cookie Policy link]

10. Third-party service providers

We may use trusted third-party service providers to help operate our business and provide our services. These may include:

website hosting providers
email and communication providers
CRM or customer management systems
newsletter and email marketing platforms
payment processors, including Stripe
accounting and invoicing systems
IT support providers
analytics providers, including Google Analytics
cookie consent tools
live chat or messaging tools, including Olark
video and embedded content providers, including YouTube
social media or verification tools, including Pinterest
inspection management systems
independent inspectors, auditors and contractors
professional advisers, including accountants, solicitors and insurance advisers

Where these parties process personal data on our behalf, we require them to process it only for authorised purposes and to apply appropriate security and confidentiality measures.

11. Sharing personal data

We may share personal data where necessary with:

our staff, inspectors, auditors and contractors
customers who requested the inspection or audit
suppliers, factories or warehouses where necessary to arrange the service
payment and accounting providers
IT and website service providers
CRM, newsletter and communication providers
analytics, live chat and website support providers
professional advisers
regulators, authorities or courts where legally required
other parties where necessary to protect our legal rights or business interests

We only share personal data where there is a legitimate reason to do so and where appropriate safeguards are in place.

12. International transfers

Goodada Inspections provides services internationally. This means that, where necessary for an inspection, audit, supplier verification or related service, personal data may be shared with inspectors, auditors, contractors, suppliers or service providers located outside Ireland and outside the European Economic Area.

Some of the third-party tools used by our website or business systems may also process data outside the European Economic Area.

Where personal data is transferred internationally, we take steps to ensure that appropriate safeguards are used where required by data protection law. This may include contractual safeguards, limiting the data shared, using trusted service providers, and applying appropriate confidentiality and security measures.

13. How long we keep personal data

We keep personal data only for as long as necessary for the purpose for which it was collected, including to provide services, maintain business records, comply with legal obligations, resolve disputes and protect our legal rights.

Typical retention periods may include:

Enquiry records: retained for a reasonable period after the enquiry, unless the enquiry becomes a customer record.

Customer and inspection records: retained for the duration of the customer relationship and for a reasonable period afterwards.

Inspection reports: retained on Goodada’s inspection management system for long-term business, contractual, legal, insurance, quality-control and customer service purposes. These records may be retained for an extended period where necessary to support customer service, historical inspection reference, dispute handling, insurance matters, legal protection or regulatory compliance.

Accounting and tax records: retained in line with applicable Irish legal and accounting requirements.

Marketing records: retained until you unsubscribe, withdraw consent, or we no longer have a lawful basis to contact you.

Website analytics data: retained in line with the settings of the analytics tool used.

Live chat records: retained in line with business support needs and the settings of the live chat provider.

Security logs: retained for a limited period unless needed to investigate a security issue or legal matter.

Goodada may retain certain records for longer where required by law, contract, insurance, dispute resolution or legitimate business need.

14. How we protect personal data

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

These measures may include:

access controls
password protection
secure systems and hosting
staff and contractor confidentiality obligations
limited access to customer records
secure email and business systems
regular review of data handling practices
use of trusted service providers
appropriate backup and security procedures

No website, email system or online service can be guaranteed to be completely secure. However, we take reasonable steps to protect the personal data we process.

15. Your data protection rights

Subject to certain conditions and legal exceptions, you may have the following rights under data protection law:

the right to be informed about how your data is used
the right to access your personal data
the right to correct inaccurate or incomplete data
the right to request deletion of your personal data
the right to restrict processing
the right to object to processing
the right to data portability, where applicable
the right to withdraw consent where processing is based on consent
the right not to be subject to certain automated decision-making, where applicable
the right to complain to a supervisory authority

To exercise your rights, please contact us at privacy@goodada.com.

We may need to verify your identity before responding to a data protection request.

16. Automated decision-making

Goodada does not use personal data collected through this website to make decisions based solely on automated processing that would produce legal or similarly significant effects for individuals.

17. Children’s privacy

Our website and services are intended for business users and are not directed at children.

We do not knowingly collect personal data from children through our website. If you believe that a child has provided personal data to us, please contact us so that we can review and delete the information where appropriate.

18. External websites

Our website may contain links to third-party websites, including payment providers, social media platforms, video platforms or other external resources.

Goodada is not responsible for the privacy practices, content or security of third-party websites. We recommend that you read the privacy policies of any external websites you visit.

19. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, legal obligations or data protection practices.

The latest version will be published on this page with an updated “Last updated” date.

20. Contact us

If you have any questions about this Privacy Policy or how Goodada handles personal data, please contact:

Goodada Inspections
Green Dragon International Sales & Marketing Ltd trading as Goodada Inspections
Unit 41, Rosemount Business Park
Ballycoolin
Blanchardstown
Dublin 11
Ireland

VAT Number: IE9843853M
Email: privacy@goodada.com
Website: https://inspection.goodada.com/